The following are some of thousand bad critics of Grimaldi ro-pax feriies.
Usually, am sceptic when read 98% bad critics for a company, untill it will happen to use their services. I could not believe and still I am, how authorities , ship;s class others , have left the Grimaldi ferries to run on their specific way ignoring the life at sea, and the passengers themselves.
My recent voyage with them was an experience never to be second. The Salerno - Tunis line is in accordance with company'w mentality about Tunisians. They are trated the worst way, and because of this, they do whatever they want on board, being the crew absend at all times. I blaming myself that I did not take with me my rabber boots, which will help me entering in the wc space, of course using a mask. Yes, its not a joke. This ferry still running, with safety means unserviced, with crew ignorants, with life jackets to miss whistle and lights, with informations boards that cannot be read, and 3 hours prior to arrival at destination to call for emergency drill. Indeed this ferry still in line, because authorities are not involved at all. Now, if it happens to rain and you wait somewhere in the street out of the port till you embark, it is not that you are not lucky, but because they sud not let them operate at all. The funny think is noone complains, and if it happens, noone to liste you. No identified officers on board, unless a fat boy, telling you to wait untill the other crew will come to give you your cabin. Stories?? Reality.
The ferry in the line Patras -Brindisi , it is in a better condition, but all other comments are true from the beging to the end.
If a company do not respect their crews serving on board their ships, do not expect better behaviour in all other matters. Heavy rain at Brindisi, and crews on the dock trying to send trucks on board. Wet from top to bottom, haotic situation , drivers to fight with crew bcs no communication, etc etc
The best of everything is that you decide to go sleep to yr cabin at about eleven after the dinner and the departure at 21.00. At 3.45 you hear speakers to shout at its max, asking passengers disembarking at Igumenitsa to leave their cabins... This is a real sock. The arrival some 2 hours later. Why, we paid for the cabin? to confirm how dirty is? that toilette is not flushing? that no life jackets?
It was necessary to pay??
One think possitive... that authorities in ports simply looking elsewhere, and waiting to go their home, satisfied that their duty has been accomplished. BRAVO
AVOID AT ALL COSTS
Tunis - Salerno
Even with a cabin, this was pretty awful
Everything broken shabby - one light of three working, door closer literally hanging on with one screw. Toilet flushed itself thru the first night from Tunis then would not flush again
Staff (eapecially the guy on the reception desk) just plain rude and scruffy. When i went to report the toilet for the 4th time, this guy said something to his colleague in italian, they both looked at me and laughed!
Finally, due to their complete lack of interest or guidance when.getting off in Salerno, i was able to enter the EU from Tunisia with no passport check - astounding
Even with a cabin, this was pretty awful
Everything broken shabby - one light of three working, door closer literally hanging on with one screw. Toilet flushed itself thru the first night from Tunis then would not flush again
Staff (eapecially the guy on the reception desk) just plain rude and scruffy. When i went to report the toilet for the 4th time, this guy said something to his colleague in italian, they both looked at me and laughed!
Finally, due to their complete lack of interest or guidance when.getting off in Salerno, i was able to enter the EU from Tunisia with no passport check - astounding
Tudoroiu Irina
Horror
Horror. Eveybody is sleeping everywhere, with their feets on the tables etc. Do not use. Thei put their mattresses eveywhere, it looks like a homeless place.... Shame on you
Boro Macca
Mmmm read the reviews and thought
Mmmm read the reviews and thought, oh I've made a mistake but paid for the journey so I'd best make the most of it.
Took that ferry from Barcelona yesterday departing on time to Civitavecchia arriving on time this evening.
What is all the fuss and negative comments about?
Yeah, the food in the self-service cafeteria was poor, bland, tasteless, bordering on cold and expensive, so I won't do that again.
The rest of the bad comments?
Maybe posters don't like the idea that the Mediterranean has a deep and longstanding mix of Europeans, Middle Eastern and North Africans bordering it: their cultures are different to mine and yours and theirs.
As for the ferry service, well its a ferry, not a cruise ship, but it does have some facilities that you won't find on the Dover to Calais crossing.
The cabin was acceptably clean, comfortable and spacious.
OK they do want you out of your cabin early, 2 hours before docking, as posted by other users, but the cabin is ready when you board. Compare to the UK - Northern Spain ferry and return where the cabin wasn't ready for an hour after sailing and you still got knocked up out of bed to vacate.
You get what you pay for and expect in this great part of the world, but it beats the drive from Barcelona to Rome on speed and travel and overnight stops.
I say, give it a try, I was impressed with the quality of the ship, its embarkation land crew and the ships crew.
Took that ferry from Barcelona yesterday departing on time to Civitavecchia arriving on time this evening.
What is all the fuss and negative comments about?
Yeah, the food in the self-service cafeteria was poor, bland, tasteless, bordering on cold and expensive, so I won't do that again.
The rest of the bad comments?
Maybe posters don't like the idea that the Mediterranean has a deep and longstanding mix of Europeans, Middle Eastern and North Africans bordering it: their cultures are different to mine and yours and theirs.
As for the ferry service, well its a ferry, not a cruise ship, but it does have some facilities that you won't find on the Dover to Calais crossing.
The cabin was acceptably clean, comfortable and spacious.
OK they do want you out of your cabin early, 2 hours before docking, as posted by other users, but the cabin is ready when you board. Compare to the UK - Northern Spain ferry and return where the cabin wasn't ready for an hour after sailing and you still got knocked up out of bed to vacate.
You get what you pay for and expect in this great part of the world, but it beats the drive from Barcelona to Rome on speed and travel and overnight stops.
I say, give it a try, I was impressed with the quality of the ship, its embarkation land crew and the ships crew.
Lousy company - DO NOT USE!!
Let me start by stating again that no one should use Grimaldi Lines!!
They are completely unreliable. We booked Igoumenitsa-Ancona for the 19th of June, departure 01:00 AM. A couple of days before departure they sent messages that the departure time was delayed. When we arrived at the terminal in Igoumenitsa at 22:00 on the 18th, it was announced that the departure time was now 08:00 - a delay of seven hours! We checked in and got vouchers for.. a bottle of water and an apple pie on board the ship.
We had to wait on the quay in our car and try to sleep, which was not really possible as some 200 German youngsters were also "dumped" there and -being young people I do not really blame them- made a lot of noise during the night.
The vessel arrived at 08:00 in the morning. We immediately went to our cabin. Taking a shower was not possible as the water was too hot.
After a week I sent an email to customer support, claiming 50% of the fare - as per the "Passengers Rights" as published on the website of Grmaldi lines.
Their reply from them was that we could have a 25% discount on a future saili with Grimaldi lines (as if we would ever be using them again..!).
I rejected their offer. On 21/8 they offered me compensation of 100 Euro which I accepted. They asked me for my bank details, which I immediately provided to them.
It is now 19/9 and they still did not transfer the money. I sent many reminders by email but no reaction.
I rest my case.. DO NOT EVER BOOK GRIMALDI LINES!!!
They are completely unreliable. We booked Igoumenitsa-Ancona for the 19th of June, departure 01:00 AM. A couple of days before departure they sent messages that the departure time was delayed. When we arrived at the terminal in Igoumenitsa at 22:00 on the 18th, it was announced that the departure time was now 08:00 - a delay of seven hours! We checked in and got vouchers for.. a bottle of water and an apple pie on board the ship.
We had to wait on the quay in our car and try to sleep, which was not really possible as some 200 German youngsters were also "dumped" there and -being young people I do not really blame them- made a lot of noise during the night.
The vessel arrived at 08:00 in the morning. We immediately went to our cabin. Taking a shower was not possible as the water was too hot.
After a week I sent an email to customer support, claiming 50% of the fare - as per the "Passengers Rights" as published on the website of Grmaldi lines.
Their reply from them was that we could have a 25% discount on a future saili with Grimaldi lines (as if we would ever be using them again..!).
I rejected their offer. On 21/8 they offered me compensation of 100 Euro which I accepted. They asked me for my bank details, which I immediately provided to them.
It is now 19/9 and they still did not transfer the money. I sent many reminders by email but no reaction.
I rest my case.. DO NOT EVER BOOK GRIMALDI LINES!!!
Very bad experience AVOID THIS COMPANY
Very bad experience travelled from Tunis to Italy and honestly this is the worst experience ever the ferry is not meant for transport of passengers it is too small for capacity. They have 90 cabins on that ferry and 800 passengers HOW THAT IS EVEN SAFE people sleeping in every place possible including outside decking dining floors corridors only 3 cubicle toilets outside for passengers so you can imagine the smell ans mess .staff completely ignoring attitudes and doesn't speak any other language only Italian. Please avoid this ferry and this company as this is disaster waiting to happen.
Absolutely badbas
Absolutely bad! Dirty, unpleasend. Trip from Patras to Ancona. Never again. Everything is dirty uncomfortable. I won’t recommand it to anyone. Chaos when we left. Rated: -10!!!!!
Filthy dirty
Filthy dirty. Booked owners suite. Waste of money. Check in horrible. 1.5 hours to offload standing room in corridor. No air con. Had to leave cabin 3 hours before docked. Nightmare. Food nasty. Staff mostly very rude. I thought GNV was bad but this is a whole new level
Amazing mess and bad experience
We took the line Brindisi - Igoumenitsa this summer with a car and it's a hell.
Unloading the car took more than 1 hour, it was an insane mess.
On both ways, it was "boat people" spirit. People are inflating beds and even building tents in the corridor and the stairs, there is no staff to make people behave normally.
Except if you are fine with this and wish to do the same, avoid this company.
Unloading the car took more than 1 hour, it was an insane mess.
On both ways, it was "boat people" spirit. People are inflating beds and even building tents in the corridor and the stairs, there is no staff to make people behave normally.
Except if you are fine with this and wish to do the same, avoid this company.
Worst ferry line ever a very bad…
Worst ferry line ever a very bad experience from beginning to end they had no canon for us with 5 kids was crazy we found a cool sofa area set the travel cot up for the babies was told no sleep here move go downstairs yet dogs were aloud there what the hell we moved we walked around went back to that area there was a couple with sleeping bags they were there the next morning we my husband had enough and complain on board they gave us a cabin of 2 beds as he was shouting and arguing which he shouldn't of had to do we was happy on a sofa or chair and are grateful for the cabin now for the toilets they stunk very unhygienic mo toilet roll blood stains on the floor and sanitary towels over flowing disgusting a d when it was time to leave no organisation the cats were all over papping there horns we nearly crashed staff were ignorant not well trained in there job rolls we would not recommend them go with super fast
Absolutely disgusting
Absolutely disgusting. Upon booking we were informed that each passenger has a seat ,(if not reserved there are enough). We came onto a hectic ferry, with people being disrespectful and staff ignorant. Adults were taking over entire couches in the dinning room to sleep and kids had to sleep on the floor. After asking the staff for assistance they paid no mind to complaints and didn’t care. Toilets were filthy and disgusting as only one was open and it stunk of urine. Overall atmosphere was disappointing and you should pay a little more and get a little respect than travel in this disgusting ferry line.
I only ever write reviews on horrible experiences so the fact that I took time to write this out is appalling
I only ever write reviews on horrible experiences so the fact that I took time to write this out is appalling
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